Terms and Conditions

Definitions

These terms and conditions of Business have been made available to the purchaser either at a meeting or in correspondence with a duty authorised representative of the agency. Any subsequent acceptance by the purchaser of the provision of care services via the agency will deem that the purchaser has accepted those terms and conditions of business as being the contractual agreement between the agency and purchaser. Copies of these terms and conditions are available upon request.

Night and Day care employs home carers and live in care workers.  Home carers are introduced to the service user by Night and Day Care and assume responsibility for the collection of the care workers fees. In accordance with section 134 of the Income and Corporation Taxes Act 1988, and related legislation, we are required to deduct, where applicable all statutory contributions in respect of National Insurance and Income Tax.

 

Charges

Our charges for the provision of care services by care workers will be notified to the service user before the commencement of such services, and will be confirmed by the supplied of either our price list signed by an authorised representative and an authorised body from Night and Day Care Ltd.  Charges are renewed annually therefore any amendments to our scale of charges will be notified in writing to the service user.  Night and Day Care Ltd will give a minimum of two weeks advanced notice of its intention to review the scale of our charges, and such notice will be conveyed to the service user. All Public Bank holidays will be charged at double the normal rate. Any other expenses, as may be agreed between the service user and Night and Day Care Ltd shall be clearly itemised on all invoices.


Personal Finances

Night and Day Care Ltd cannot accept responsibility for offering or giving financial advice to service users, however, information regarding state benefits and related financial assistance is available upon request.


Invoices

Invoices will be issued monthly and payable upon presentation. Night and Day Care Ltd reserve the right to charge 4% above the applicable base rate of Barclays Bank on any sums outstanding 14 days after the date of the invoice. Interest charged will be calculated on a daily basis on total amount outstanding until such time as the amount overdue is paid. Night and Day Care Ltd will give the service user 7 days written notice of our intention to charge interest. Night and Day Care Ltd also reserve the right to terminate the provision of care services in the event of continued non-payment or delayed payments of invoices. Invoices may be paid by cheque, cash or on line transfer.

 


Provider Details

Night & Day Care Limited
24 Churchfield Road (Ground floor)
Acton
London
W3 6EG
Office number: 0203 601 9299

Registered Manager: Julie McGowan


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